Terms of use

If you access any part of the Blood Donor Digital Service (the Service) that requires you to enter a password, you agree:

  • We shall use any personal information you submit to the Service and other information we hold about you in accordance with our Privacy Policy. In particular, we shall use the information (including sensitive personal information relating to your physical health) to provide you with a blood donor information service as described. By registering for the service through this form, you give your consent to such use of your personal information.

While we will use our reasonable endeavors to ensure that the information provided by the Service is accurate, the service (including records of blood stocks, your blood type and quantities of blood donated) is provided to support your own records and you should always check with an appropriately qualified health professional before donating blood.

The Service

The Blood Donor Digital Service will allow you to undertake the following activities:

  • Find out where you can donate
  • Set and update your favorite locations to donate
  • Find locations to donate based on their proximity to your device
  • View, change or cancel appointments
  • Check your eligibility to donate
  • Update your personal details
  • View your recent donation history
  • View a digital version of your donor card
  • View notifications and messages

The service can be accessed by visiting www.bloodology.app or by downloading the Bloodology app (Apple and Android versions available).

You can access the Service using the email address and password you provided when you registered. You can also access the Service via your Facebook or Twitter account if you connect them in the My Account section of the Service.

Terms and conditions

These terms and conditions (“Terms”, “Agreement”) are an agreement between BASEL ABUBAKER EST> FOR INFORMATION TECHNOLOGY (“BASEL ABUBAKER EST> FOR INFORMATION TECHNOLOGY”, “us”, “we” or “our”) and you (“User”, “you” or “your”). This Agreement sets forth the general terms and conditions of your use of the Bloodology mobile application and any of its products or services (collectively, “Mobile Application” or “Services”).

Medical responsibility

  • App owners are not responsible for the delivery of (blood/blood platelet) handling or extracting the (blood/blood platelet) or the response of app users as they don’t guarantee that the seeker will receive any or all what is requested.
  • The duration between each (blood/blood platelet) donation is not the same for all countries they will be set depending on each country terms of donation sets by the health authority or blood banks in those countries.
  • This app should be used as alternative way to help people.
  • App owners are not responsible for the quality of the (blood/blood platelet) received, and is not responsible for any implications that occur, caused by using the (blood/blood platelet) that the donors provide.
  • We are not responsible for any technical issues but not limited to: Servers failures, connectivity issues, cyber attacks, mobile technical issues
  • We are not responsible of the health condition of the donor before and after the donation.
  • This application works as a mediator between people who needs (blood/blood platelet) for their patients and the donors who can donate (blood/blood platelet).
  • The application owners will not be implicated in any misconducted (blood/blood platelet) transfusion including viral, bacterial infection or extraction of (blood/blood platelet) and transplantation.
  • App owners are not responsible for contamination, miss-storing, sepsis or expired (blood/blood platelet).


Accounts and membership

You must be at least 18 years of age to use this Mobile Application. By using this Mobile Application and by agreeing to this Agreement you warrant and represent that you are at least 18 years of age. If you create an account in the Mobile Application, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.

User content

We do not own any data, information or material (“Content”) that you submit in the Mobile Application in the course of using the Service. You shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all submitted Content. We may monitor Content in the Mobile Application submitted or created using our Services by you. Unless specifically permitted by you, your use of the Mobile Application does not grant us the license to use, reproduce, adapt, modify, publish or distribute the Content created by you or stored in your user account for commercial, marketing or any similar purpose. But you grant us permission to access, copy, distribute, store, transmit, reformat, display and perform the Content of your user account solely as required for the purpose of providing the Services to you. Without limiting any of those representations or warranties, we have the right, though not the obligation, to, in our own sole discretion, refuse or remove any Content that, in our reasonable opinion, violates any of our policies or is in any way harmful or objectionable.



During use of the Mobile Application, you may enter into correspondence with or participate in promotions of advertisers or sponsors showing their goods or services through the Mobile Application. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between you and the applicable third-party. We shall have no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third-party.

Prohibited uses

In addition to other terms as set forth in the Agreement, you are prohibited from using the Mobile Application or its Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related mobile application, other mobile applications, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related mobile application, other mobile applications, or the Internet. We reserve the right to terminate your use of the Service or any related mobile application for violating any of the prohibited uses.

Limitation of liability

To the fullest extent permitted by applicable law, in no event will BASEL ABUBAKER EST> FOR INFORMATION TECHNOLOGY, its affiliates, officers, directors, employees, agents, suppliers or licensors DIRECTORS, SHAREHOLDERS, CONTRACTORS, EMPLOYEES, AGENTS, LICENSORS OR THIRD-PARTY SERVICE PROVIDERS, SUCCESSORS OR ASSIGNS BE LIABLE FOR ANY INDIRECT, EXEMPLARY, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, LOSS OF USE, OR LOSS OF BUSINESS, ARISING OUT OF OR IN ANY WAY RELATED TO THESE TERMS OF USE OR YOUR USE OR INABILITY TO USE THE SITES, OR ANY CONTENT, SERVICES, LINKS, OR THIRD-PARTY CONTENT MADE AVAILABLE ON THE SITES OR ON ANY THIRD-PARTY SITES, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACTbe liable to any person for (a): any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use or content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if BASEL ABUBAKER EST> FOR INFORMATION TECHNOLOGY has been advised as to the possibility of such damages or could have foreseen such damages. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.


You agree to indemnify and hold BASEL ABUBAKER EST> FOR INFORMATION TECHNOLOGY and its affiliates, directors, officers, employees, and agents harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys’ fees, incurred in connection with or arising from any third-party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Mobile Application or Services or any willful misconduct on your part.


All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.

Changes and amendments

We reserve the right to modify this Agreement or its policies relating to the Mobile Application or Services at any time, effective upon posting of an updated version of this Agreement in the Mobile Application. When we do, we will revise the updated date at the bottom of this page. Continued use of the Mobile Application after any such changes shall constitute your consent to such changes.


Acceptance of these terms

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By using the Mobile Application or its Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Mobile Application and its Services.

Your information

When you register with the Service, you will be required to fill in mandatory fields indicated by an asterisk.

When you enroll as a blood donor, your personal details are entered on to our blood donor database. Your record will in time contain some or all of the following types of information:

Your personal details: name, address, date of birth, gender, telephone number(s).

Attendance details: where you normally donate, your appointments and where and when you donated;

Donation details: including your blood group and the results from all the other tests we perform on your donations;

Correspondence: details of communications we have sent;

Location data: With your permission, the Service will use the location of the device you are using to recommend donation venues in your vicinity;

Other information: for example, periods of unavailability because of travel or illness. Other information that may affect your eligibility to donate, or post-donation problems you have told us about.

Website usage

We automatically track certain anonymous information about all our website users based on what you do on the site. We use this information to analyze our users’ demographics, interests, and behavior on the site to understand and serve you better. We do not use this data to identify an individual.

Our responsibilities

We are committed to maintaining the security and confidentiality of your donor record. We actively implement security measures to ensure your information is safe, and audit these regularly. All our staff and anyone who receives information from us have a legal duty to keep information about you confidential.

We will not release your personal details to any third party without first seeking your consent, unless this is allowed for or required by law.

We are constantly working to ensure compliance with current data protection legislation.

Your rights

Data protection legislation gives you, the donor, various rights. The most important of these are as follows:

  • You have the right to ask for your record to be amended if you believe that it is wrong.
  • You have the right to be forgotten. You can request to be removed from the Service if you have yet to make a donation or provided any medical information.

How to access your records?

You can access the information we hold about you by writing to the Customer Services Team at the address given below. Please include as much information as possible to help us locate your records, including your full name, date of birth and address.